A2Billing, combined with Asterisk is a physical Telecom Platform and Soft-Switch providing a wide range of telecoms services using both traditional telephone technology or VoIP. It contains a real time billing engine which rates and bills and invoices calls, and supports payment gateways.

This now gives any Telecom company a very good reason to consider the A2Billing Platform over the traditional offerings for TDM and VoIP Soft-Switches as well as wholesale billing.

Solutions :

A2Billing can be used in a number of different roles, and our consultancy services can advise on the appropriate hardware and configuration of your Switch.

• Calling Card service with either PIN or Caller ID recognition
• Call-back service
• VoIP termination for IP PBX systems
• Wholesale VoIP Termination and Origination
• Residential VoIP Termination and Origination.
• Special Applications Platforms
• Predictive Dialler and Sales Campaign Tool
• Hosted PBX, IP Centrex and Multi-tenant systems.
• VoIP reseller white label solutions.

Main Features :

• Products :
  
  * Different billing options, including straight per second billing through to free minutes,
     and free calls, stepped billing and subscriptions,
  
  * Documented Admin interface for complete management of customers and products.
  
  * DID Billing, provisioning, and delivery.
  
  * Voucher Creation for Pre paid card topups.
  
  
  
• Reporting :
  
  * Detailed CDR including buy and sell rates, margin and markup.
  
  * Carrier reconciliation reports.
  
  * Profit and Loss reports.
  
  * Customer activity.
  
  
  
• Resellers :
  
  * Simple to use web interface for resellers and agents to add,
     manage and control their own customers.
  
  * Create links from reseller websites to A2Billing so that customers are automatically assigned
     to the agent, and commissions correctly paid.
  
  * Reports and statistics for agents and resellers.
  
  
  
• Customers :
  
  * Customer portal with access to online payment options.
  
  * DID purchasing.
  
  * Call forwarding.
  
  * Online invoices.
  
  * Call data records.
  
  * Rate simulator.
  
  
  

A2Billing Features in detail:-

• Customer Management :
  
  * Generate numbers of customer and calling cards.
  
  * Prepaid and post-paid customers.
  
  * Flexible Auto Account debit.
  
  * Auto Refill.
  
  * Credit Limit notifications by email.
  
  * Bulk updates to customers.
  
  * Multiple expiry options for cards.
  
  * Percentage discounts on a per customer basis.
  
  * Customer history and CRM.
  
  * Customer Grouping.
  
  * Import from legacy calling card platforms.
  
  * Customer Trouble Tickets and support management.
  
  * Multi Currency support.
  
  * Mass Mail delivery with customer grouping.
  
  * Customisable mail templates for customer actions and events.
  
  * Call recording .
  
  
  
• VoIP CPE Options :
  
  * IAX2 and SIP Protocol supported.
  
  * SIP over TCP for Microsoft OCS supported on request.
  
  * Flexible VoIP Authentication methods:-
  
  
  • Username and password
  • IP Authentication
  • 5+ digit prefix authentication
  
  * Caller ID Manipulation.
  
  * Multiple Codecs.
  
  * Multiple VoIP CPE per customer account.
  
  
  
• Call-through, Calling Card and Call-back services :
  
  * PIN Authentication.
  
  * Caller ID authentication.
  
  * Auto Provisioning.
  
  * Attach Caller ID to Card automatically.
  
  * Flexible IVR:-
  
  
  • Balance IVR.
  • Rate to Destination.
  • Time available to call to destination.
  • Custom Prompts.
  
  * Multi-language Support.
  
  * Caller ID Delivery.
  
  * Call-back A and B leg Billing.
  
  * Web, DID and ANI based call-back.
  
  * Follow on calls.
  
  * Caller ID manipulation via IVR.
  
  * Speed Dials.
  
  * Last number dialled.
  
  
  
• Traffic Reporting :
  
  * Detailed CDR.
  
  * Margin and Mark-up per call.
  
  * Export to XML or CSV format.
  
  * Detailed reporting:-
  
  
  • Calls by User & by Destination
  • Statistics by Trunk :-
    • ASR
    • ALOC
    • CIC
    • Total Calls
  • Reports based on DNID.
  • Profit and Loss reports.
  • Daily traffic reporting with Graphing.
  • Monthly Traffic comparison.
  
  * Detailed Dashboard giving at a glance statistics.
  
  
  • Customer Info.
  • Refill Information on time periods.
  • Payment info by Month.
  • Daily Call information.
  
  
  
• Rating Engine :
  
  * Selection of Rates based on Least Cost Routing or Least Cost Dialling.
  
  * Automatic selection of route across multiple carriers.
  
  * Carrier rates for Carrier reconciliation and accounting.
  
  * Sell Rates with multiple options, including stepped billing.
  
  * Bulk import of Rates.
  
  * Rate simulator.
  
  * Easy updating of existing rates via the merge facility.
  
  * Detailed searching, and bulk updates of rates.
  
  * LCR Export facility.
  
  * Rate Simulator.
  
  * Selection of Rate-card based on:-
  
  
  • DNID
  • Caller ID
  
  
• Supported Trunks :
  
  * VoIP Trunks:-
  
  
  • SIP
  • IAX
  • H323 (on application)
  
  * Line Cards :-
  
  
  • Analogue
  • PRI
  • BRI
  • GSM
  
  * Failover Trunk.
  
  * Capacity Limits, with Failover.
  
  * Provider Grouping for carrier reconciliation.
  
  
  
• DID Delivery :
  
  * Billing options for DID based on subscription and/or dial out rate.
  
  * Free calls between customers.
  
  * Calls between customers routed directly.
  
  * Deliver calls to customers via VoIP or via trunks.
  
  * DHCP endpoints supported.
  
  * Failover destinations.
  
  * Detailed Statistics.
  
  * DID Import Facility.
  
  * DIDX API.
  
  
  
• DID Delivery :
  
  * Billing options for DID based on subscription and/or dial out rate.
  
  * Free calls between customers.
  
  * Calls between customers routed directly.
  
  * Deliver calls to customers via VoIP or via trunks.
  
  * DHCP endpoints supported.
  
  * Failover destinations.
  
  * Detailed Statistics.
  
  * DID Import Facility.
  
  * DIDX API.
  
  
  
• Billing, Invoicing & Payments :
  
  * Voucher based top-up system.
  
  * Customer Balance, with Debt control.
  
  * Detailed refill, payment, and transaction logs for customers and agents.
  
  * Multiple online payment methods, including PlugnPay, Paypal and Moneybookers.
  
  * Control and management of manual payments.
  
  * Invoices automatically generated monthly.
  
  * Manual preparation of invoices for ad-hoc payments.
  
  * Package offers, offering free minutes and calls to certain destinations.
  
  * Subscription packages.
  
  
  
• Agent Functionality :
  
  * Commission agents supported.
  
  * Assign different products to different agents.
  
  * Affiliate web based marketing, for online signup.
  
  * * Agents have optional management and control over customers:-
  
  
  • View, add create and delete.
  • Billing.
  • Call Reports.
  • Support Tickets.
  • Bulk Create
  • Signup
  • Customisable sign up screen
  
  * Credit customer account.
  
  * Purchase Credit from Admin for top-ups.
  
  
  
• Customer Interface :
  
  * Password Management.
  
  * Aide Memoire for SIP or IAX authentication.
  
  * Call History.
  
  * Payment History.
  
  * Voucher Input.
  
  * Invoice, and invoice payment via online payment provider.
  
  * Top-up online.
  
  * Purchase and manage DID.
  
  * Speed Dials.
  
  * Rate Card display and export.
  
  * Rate simulator.
  
  * Web based call-back.
  
  * Caller ID authentication.
  
  * Generate trouble Ticket.
  
  * Email Notifications for low balance.
  
  * Edit personal Information.
  
  * View and download recorded conversations.
  
  * Online Sign-up.